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Methodology
Quantitative Research
Io Data has invested extensively in software, hardware and training so that its employees have the necessary tools to perform various types of analysis.  Io Data specializes in phone & written surveying, financial analysis, database development and analysis, and conventional surveying.
Qualitative Research

Io Data has invested extensively in software, hardware and training so that its employees have the necessary tools to perform various types of analysis.  Io Data specializes in phone & written surveying, financial analysis, database development and analysis, and conventional surveying.

The following is a list of potential variables used in the development and administration of Io Data Corporation's market research.

Quantitative Variables
Qualitative Variables
• Awareness (Advertising, Brand, etc.)
• Customer Type Analysis
• Frequency of Use/Purchase
• Performance Ratings of Attributes
• Importance/Performance Gaps Analysis
• Likelihood to Return
• Advertising Recall
• Competitor Analysis (Products, Offerings, etc.)
• Demographics
• Strengths/Weaknesses
• Share of Service
• Head-to-head Comparisons with Competitors
• Reputation/Impression of Brand
• Brand Association
• Personification of Brand
• S.W.O.T. Analysis (Strength, Weakness, Opportunity, Threat)
• Brand Hierarchy of Needs (Awareness, Capacity, Responsiveness, Quality, Relationship)
• Service Quality Gaps Analysis
• Value Propositions (Choices of Product & Service Options with Pricing)
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